Terms & Conditions

2. Accounts, funds and transactions

An account may be opened only where the required registration information has been supplied and accepted. The operator may decline an application, restrict an account or request further information where necessary for compliance, security, fraud prevention, responsible gambling or other legitimate operational reasons.

You should deposit only money that you can afford to lose. Deposits must be made using an approved payment method in your name, unless another arrangement has been expressly authorised. You must not use payment methods that belong to another person or use the website to move, conceal or process funds unlawfully.

Available payment methods, processing steps, minimum or maximum transaction amounts and any applicable fees may vary. These details will be displayed where relevant. A transaction may be delayed, declined, reversed or subject to additional checks. The operator is not responsible for delays caused by payment providers, banks, telecommunications services or events outside its reasonable control.

Withdrawals may be subject to account verification, transaction review, wagering requirements that are clearly stated for a relevant promotion, and the rules of the selected payment method. Funds will generally be returned using an approved method connected with the account. The operator may refuse or delay a transaction where there are reasonable concerns about fraud, identity, unlawful activity, chargebacks or a breach of these terms.

You are responsible for checking transaction details before confirming them. If you believe a deposit, withdrawal or account balance is incorrect, you should raise the issue as soon as possible through the available support channel. The operator may correct obvious errors, including pricing, game, balance or settlement errors, in accordance with applicable law.

Bonuses and promotional offers

Promotions are subject to their own eligibility requirements, expiry dates, qualifying actions, wagering conditions and other terms. You should read those conditions before accepting an offer. Only one promotion may be available to a customer, household, device or payment method where the offer terms say so. Promotional terms must not be interpreted as a guarantee of winnings.

4. Website use, suspension and legal information

The website may be unavailable from time to time because of maintenance, upgrades, technical faults, security measures or circumstances outside the operator's control. The operator may change, suspend or withdraw a game, feature or part of the website without prior notice where permitted by law.

Website content is provided for general information and entertainment. While reasonable steps may be taken to keep information accurate and current, errors or omissions may occur. You should not rely on website content as financial, legal, medical or personal advice.

The operator may suspend, close or restrict an account where it reasonably considers that you have breached these terms, provided inaccurate information, failed verification, acted unlawfully, misused a promotion, created multiple accounts, engaged in suspicious conduct or presented a risk to the integrity or security of the services. Where appropriate and permitted by law, you may be informed of the reason for the action.

If an account is closed, any remaining balance will be handled in accordance with applicable law, relevant verification requirements and these terms. Funds may be withheld or adjusted where they are connected with fraud, unlawful conduct, chargebacks, a breach of these terms or an obvious error. Closure does not remove obligations that arose before the account was closed.

You may stop using the website at any time. To request account closure, a temporary break or self-exclusion, use the relevant account feature or the support process made available on the website. You should withdraw any eligible balance before requesting closure, subject to verification and applicable transaction rules.

Privacy, liability and governing rules

Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. By using the website, you acknowledge that information may be collected and used for account administration, identity checks, payments, security, responsible gambling, compliance and service improvement as described in that policy.

Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded under Australian consumer law or other applicable law. To the extent permitted by law, the operator is not responsible for indirect loss, interruptions, communication failures, device problems or events outside its reasonable control.

These terms are intended to operate consistently with applicable Australian laws and any mandatory requirements that apply to the services. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. Questions, complaints or requests about these terms should be raised through the contact or support options published on the website.